How We Work

How We Work

We work methodically to fix how the business runs so execution no longer depends on the founder.

We work methodically to fix how the business runs so execution no longer depends on the founder.

We work methodically to fix how the business runs so execution no longer depends on the founder.

We start by diagnosing, not guessing

We look at how decisions are made, how work flows through the business, and where execution breaks or escalates.

What we examine:

What we examine:

→ Where your time actually goes (founder time audit)

→ What decisions escalate to you (and why)

→ Where team ownership is unclear or missing

→ Where execution breaks inside functions

The outcome is clarity on what to fix.

The audit is where that understanding begins.

The audit is where that understanding begins.

WHAT WORKING WITH US LOOKS LIKE

STEP 0: AUDIT — 2 Weeks

What happens:

What happens:

→ Founder time audit & decision flow analysis

→ Team ownership assessment & function breakdown

→ 13 section diagnostic report: 3 bottlenecks ranked by ROI impact

→ Recommended path with exact pricing

Your time: 5-7 hours total

Investment: starting at $300 (credited toward engagement)

STEP 1: DIAGNOSE — Weeks 1-2

What happens:

What happens:

→ Current state mapped in depth

→ Leadership team interviewed individually

→ Priority order confirmed

→ Engagement roadmap agreed

Your time: 6-8 hours across 2 weeks

STEP 2: DESIGN — Weeks 3-5

We build the structure to your business.

What happens:

What happens:

→ Vision & Direction Document (founder-led, we facilitate)

→ Culture Manifesto (founder + leadership team)

→ Ownership Chart (one owner per function, no gaps)

→ Decision Rights Matrix (who decides what, at which level)

→ Scorecard & Weekly Meeting Structure

We facilitate the sessions. You and your leadership team think. We capture and structure it.

Your time: 5-7 hours/week

Leadership team time: 3-5 hours/week

STEP 3: INSTALL — Weeks 6-10

We run the system with you until it holds.

What happens:

What happens:

→ First weekly leadership meetings facilitated by us

→ Scorecard reviewed live — team learns to read reality

→ Decisions tested at the right level (without escalating)

→ Issues surfaced, prioritized, solved in real meetings

→ Problems that break the surface → fixed immediately

This is where most consultants stop.

This is where most consultants stop.

We stay until:

→ Team runs meetings without our prompts

→ Decisions flow without reaching the founder

→ You can step away for a week — nothing breaks

Your time: 4-6 hours/week

Leadership team time: 3-4 hours/week

STEP 4: TRANSFER Weeks 10-12

We hand over. Your team owns it.

What happens:

What happens:

→ Team leads all sessions — we observe, not facilitate

→ Edge cases handled (what to do when things break)

→ Maintenance guide handed over (system evolves without us)

→ 30-day follow-up check-in scheduled before we leave

We know it's done when:

→ Weekly meeting runs without us in the room

→ Scorecard updated before Monday — no reminder needed

→ Decisions made at team level, not founder level

→ You take a full week off and nothing breaks

We don't declare success. You do.

We don't declare success. You do.

Your time: 2-3 hours/week

Leadership team time: 2-3 hours/week

AFTER LAYER 1 IS HOLDING

Once the foundation runs without you, we assess what's next.

Once the foundation runs without you, we assess what's next.

Layer 2 optimizes how work moves through individual functions

Layer 2 optimizes how work moves through individual functions

Layer 3 introduces tools and automation that support what's already working

Layer 3 introduces tools and automation that support what's already working

Each layer builds on the one before it.

Each layer builds on the one before it.

YOUR ROLE

The question we hear most: "How much of my time?"

Here's the honest breakdown (Full Installation for Layer 1)

STEP

YOUR TIME

TEAM TIME

Audit

5-7 hrs total

0 hrs

Diagnose

6-8 hrs total

2-3 hrs total

Design

5-7 hrs/week

3-5 hrs/week

Install

4-6 hrs/week

3-4 hrs/week

Transfer

2-3 hrs/week

2-3 hrs/week

Total your time: ~75-90 hours across 12 weeks

Average per week: 6-8 hours

Compare that to: 20 hours/week currently spent firefighting.

You invest 6-8 hours/week for 12 weeks.

You reclaim 12-15 hours/week permanently.

You reclaim 12-15 hours/week permanently.

FOUNDATION FIRST

If the foundation isn't in place, nothing else holds. So we build it first.

Before optimising functions or introducing tools, we install the structure that carries execution: clear ownership, clear decision rights, a steady execution rhythm, and visibility into what's happening.

This is the point where execution stops collapsing back onto the founder.

FIX EXECUTION

Once the foundation is holding, we focus on how work actually moves through the business.

We fix the weakest point first — usually where time is leaking, errors repeat, or the founder is still required to step in.

We fix the weakest point first — usually where time is leaking, errors repeat, or the founder is still required to step in.

The goal is simple: work moves forward without chasing people or relying on memory.

TOOLS LAST

Most businesses introduce tools too early and automate confusion.

We only introduce technology after ownership and process are clear. Then the tools support real workflows, reduce friction, and the team actually use them.

BUILD TO STEP BACK

As the system stabilises, we transfer ownership to the leadership team, make sure the rhythm holds, and step out of day-to-day involvement.

Success is a business that runs without constant intervention — from us or from the founder.

This isn’t

Coaching or motivation

Tool-first implementation

Quick fixes or surface-level optimisation

A document handed over and abandoned

Generic advice that ignores your context

Ongoing dependency on us to run your business

This is

Hands-on system installation

Hands-on system installation

Structured, sequential work

Focused on execution, not advice

Built with your team

Measured by adoption

Done when YOU own it

Build a business where execution doesn't bottleneck at you.

The first step is seeing exactly where it does.

Founder Dependency Score (where you are today)

3 critical bottlenecks ranked by ROI impact

Recommended path with exact pricing for your situation

Before we begin the audit, we'll have a 20-minute intro call..

Share your business needs and challenges. No pressure, just a real conversation to see if we’re the right fit.

Build a business where execution doesn't bottleneck at you.

The first step is seeing exactly where it does.

See exactly where execution breaks down

Clarify ownerships, decisions, and priorites

Recommended path with exact pricing for your situation

Before we begin the audit, we'll have a 20-minute intro call..

Share your business needs and challenges. No pressure, just a real conversation to see if we’re the right fit.

https://www.firstground.co/8c9d1166abd64e0a8724896c0074210f.txt